No, unfortunately, we do not allow you to bring food onto the site.

No, the Party Package does not include food. However, there are plenty of restaurants around all our venues.

With our packages, you're playing for fun and not prizes. However, each guest's Fun Card will be preloaded with 500 prize points so they can choose a prize from the Prize Station. Birthday Children get an extra 500 prize points (1000 in total) as our VIP!

All bookings for the Party Package must be made online via our website at least 3 days before the event. You cannot turn up and purchase this package on the day.

Please contact the site via telephone at least 24 hours before your booking if you would like to reschedule your party for another date and we will do our best to accommodate your request, depending on availability. Cancellation Notice Periods: 7+ days: Full Refund 3 to 7 days: 50% refund 24 hours to 3 days: Receive back as store credit Less than 24 hours or no show: Fully chargeable As long as we are aware with more than 24 hours' notice, you will be offered the opportunity to transfer the payment to a future booking. Terms and conditions can be found here.

You will not have a party host, however, all of our friendly team members are always there to help when needed.

All our fantastic games are included and have unlimited play except for Virtual Reality (VR), Pixel and direct prize-winning machines such as grabbers and cranes. All available games will have a flashing green swiper.

The Birthday guest is our VIP and they will receive an additional 500 Prize Points (1000 in total) to choose a fantastic prize.

It's super easy. On the day of your party, collect your Fun Card from the Prize Station and begin your 50 minutes of timed play by simply tapping on your first game. Enjoy the featured attraction and then finish up by spending your 500 tickets on some of our amazing prizes.

For any guests who do not turn up, you will receive the payment back as in-store credit. We do not offer refunds.

Our Party Package is available to book every day, subject to availability. Bookings must be made at least three days in advance.

Funstation Birthday Parties: there is a minimum of 6 guests and a maximum of 32 guests.

Yes, Funstation Birthday Parties are designed for kids aged 14 and under (min. 6 guests).

The featured attraction depends on the location: Belfast & Leeds: One Game of Pixel Interactive Floor per person Castleford, Edinburgh, Milton Keynes & Sheffield: One VR Game Experience per person Hull & Nottingham: One game of Highway 66 Bowling per person Birmingham: One ride on Route 66 Dodgems per person These attractions will expire at the end of the day. Note: To drive the dodgems, guests must be at least 125cm tall. Where a guest is shorter than 125cm, an alternative game will be offered, or they can ride as a passenger if over 100cm tall.

Yes. Additional guests will be able to pay before the booking starts on the day of the event. Please notify the site team via telephone or email.

No, our escape rooms do not feature live actors.

All of our rooms are designed to be fun and engaging for everyone, no matter your experience level! Temple of Doom: a great starting point for all ages, especially fun for families and first-time players The Exorcism: a moderate challenge suitable for players with some escape room experience The Upside Down: ideal if you're up for a challenge or have played before

If you wish to make changes to your booking after payment, please contact us as soon as possible by telephone or through the online form. Changes are not guaranteed and we do not offer refunds. If we can accommodate a change, this will be confirmed via telephone and email. For more information please visit our terms and conditions page.

For safety and to preserve the experience for all players, photography and recording are not permitted inside the rooms.

Please arrive at least 10 minutes before your booked time for a safety briefing and to get started promptly. Late arrivals may result in a reduced playtime or forfeiture of your booking.

We do not have a specific age limit for our escape rooms. However, to ensure the best possible experience and chance of success, we recommend that children are accompanied by an adult. Younger players are welcome, but their safety and well-being are our top priorities. Please note that, for safeguarding reasons, our staff are unable to act as carers for any guests while on-site. A dedicated Games Master will be monitoring your experience remotely and is available to provide hints or guidance as needed. To help everyone enjoy the game in a safe, fun and responsible way, we strongly encourage a parent or guardian to accompany any children inside the room. If you’d like to discuss whether a specific room is suitable for your group or need further support, please don’t hesitate to contact us by phone or email.

No. You are never locked in and you can leave at any time. There’s always an emergency exit and your game master will monitor your team throughout.

Yes! For large bookings or private hire, please email events@funstationuk.com.

Yes, The Upside Down and The Exorcism are wheelchair accessible. Please contact us directly via telephone or contact form so we can assist you further.

If your team doesn’t escape within 60 minutes, the game master will help you exit safely.

Each room accommodates a maximum of 6 players. For health and safety reasons we cannot allow groups of more than six in each room.

Each escape room challenge lasts 60 minutes.